Frequently Asked Questions
How do I pay my bill?
Visit our Water page or go to https://mmia.co/contact/billing-questions/ for more information regarding water bills. You can also contact the Operator's customer service line at (281) 651-1618.
How do I set up or cancel my service?
To set up water service, submit an Application for Water Service.
To terminate water service, fill out the Cancel Your Service form.
I have questions about my bill, who do I contact?
Billing questions can be answered by the District's Operator, M. Marlon Ivy & Associates, Inc., located at P.O. Box 9, Spring, TX 77383. You may call their customer service desk at (281) 651-1618.
Where can I sign up for District alerts?
To sign up for District Alerts, you can visit our District Alerts page or go to https://mmia.co/district-info/harris-county-mud-361/ for more information.
How do I report a leak?
Please report any flooding, clogged drains, or leaks to the District's Operator, M. Marlon Ivy & Associates, Inc., located at P.O. Box 9, Spring, TX 77383. You may call their customer service desk at (281) 651-1618.
My water looks/smells funny.
Please contact the District's Operator, M. Marlon Ivy & Associates, Inc., regarding any smell or discoloration of your water. You my call their customer service desk at (281) 651-1618.